Covid-19 Info

Last Updated – 1st November 2021

Personal Details

We may need to collect details of ALL passengers prior to travelling

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Face Coverings

Masks are required to be worn by passengers when travelling* *until further notice

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Vax Mandate

All passengers need to be vaccinated against Covid-19* *until further notice

Passenger Limits

Currently no restrictions are in place as to how many people can travel

Everyone right to go?

As we all know – It’s been a tough couple of years for us in Victoria! In & out of Lockdown, restricted trading for businesses, no group gatherings, and no travelling!
But that has all now changed!! To keep the booking process of booking our Bus Hire & Charter & Bus Tour services ‘ezi’; We won’t bore you with all the minor details, but in order for us to operate, and for you to be able to travel with us, there is a few things that you need to know about the COVIDSafe requirements and rules as at & post 6.00pm Friday 29th October 2021.


Personal Details

Although Bus Operators are exempt from requiring a QR Code system. We are still required to collect personal details of ALL and any passengers that travel with us for the sole purposes of contract tracing.
Where a QR Code is provided, all passengers will be required to Check-In when boarding and demonstrate to the driver that they have successfully Checked In.
If for some reason the bus you will be travelling on does not have a QR Code, we will make contact to ask that the booking customer collate the information of passengers and email this to us 48 hours prior to departure where we will transfer that data into our secure booking system. Additionally if any passenger has trouble the QR Code system the driver will need to manually collect their details when boarding.
The information we will require from each passenger prior to departure is;  [ First Name – Last Name – Mobile Ph # – Email Address ]


Masks & Face Coverings

Due to the density of travelling in a bus and the inability to be able to maintain social distancing, by law a face mask must be worn in vehicles at all times by all passengers (unless there is a lawful reason not to wear one). It is also due to this reason that we are not able to currently permit the consumption of Food or Drink on our vehicles until the health advice changes.


Vaccination Mandate

Just like many industries a Vaccination Requirement has been imposed on our services. As our services are classified as “Tour & Charter” by the regulator being Bus Safety Victoria (a division of Transport Safety Victoria), and not an essential transport service (such as Public Transport); Passengers are required to be FULLY vaccinated against Covid-19 to travel on-board. Proof of vaccination must be shown to the driver upon boarding until such time that the health advice changes.


Passenger Limits

As at 6.00pm Friday 29th October 2021, we are permitted to operate our services throughout any part of the state in Victoria and currently no maximum group capacity limits are in place as these limits are now the standard passenger capacity limits applicable to each vehicle. The square metre density limit does not apply in vehicles, including buses, however we encourage passengers to practice social distancing wherever possible and consider a plan for future possibilities that the health advice could change if there is any Covid-19 outbreaks within the state.


Stay Home – Stay Safe

If anyone due to travel is feeling unwell or showing any symptoms of Covid-19, we ask that they simply DO NOT TRAVEL and instead Stay Home, Get Tested for Covid-19, and keep everyone Safe!

“Don’t undo the great work that Victorian’s have done…….. It’s just the right thing to do!” – Dan Andrews 2020

Continuing Commitment

Behind the scenes there is a lot of other implementations that we have made to reduce the spread of coronavirus within our business to keep our staff, valued passengers, and communities safe!

Some of these things include;
– All our staff have been trained on the new COVIDSafe practices and procedures at eziBus Charters
– Each vehicle gets thoroughly cleaned and sanitised in-between passenger groups and where possible is aired out
– Our COVIDSafe Plan will be required to submitted to Transport Safety Victoria for auditing purposes
– There will be ongoing random business spot checks for COVIDSafe Plans conducted by Compliance Officers and other authorised agents
– Our COVIDSafe Plan will be reviewed and updated routinely, including when restrictions or public health advice changes to ensure it is up-to-date with the most recent advice

We have a selected range of vehicle classes to choose from and you can hire our services for any occasion….. Wherever you want or need to go….

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From Management; As at 28th APR 2022
RE: All services MAY – JUNE 2022

Firstly; a huge THANK YOU to the large volumes of people inquiring about our services on a daily basis!! We do appreciate the 100’s of requests we receive each week for our services as Melbourne & Geelong’s Best Bus Hire & Charter operator!

OUR OPERATIONS: Please note; Due to demand and current contract obligations – we are now FULLY BOOKED for all services up until the end of JUNE 2022.
OUR ADMIN: Our office will be mostly unattended during this period MAY – JUNE 2022 whilst our admin take a much needed extended break!
OUR (within this period) CUSTOMERS: If we are unable to assist you on this occasion – Please do consider us next time around! We offer our Bus Hire & Charter services of “up to 10 passengers” & “up to 20 passengers” for all occasions!
OUR (future) CUSTOMERS: Any requests for our services beyond this period – we will attempt to get back to you ASAP but please be aware that delays of reply will be unfortunately inevitable. We apologise in advance!
OUR (current) CUSTOMERS (with active bookings): As per our contact with you; During this period please feel free to contact us on the alternative phone number and email address we have provided you as we are committed to making your life ezi as possible!

Thank you!!
I Understand!